Tag Archives: customer service operations
The History of Siebel
Posted on10. Dec, 2010
Siebel CRM Systems, the company behind Siebel CTI integration, was founded by Thomas Siebel in 1993 as a software company principally engaged with the design, development, marketing and subsequent consumer support of CRM applications (CRM standing for customer relationship management). The basic idea behind the company was outlined by Thomas Siebel in an article that [...]