Archive for 'computer'

Providing an Excellent Customer Service Experience

Posted on23. Nov, 2011

Most of us have dealt with a call center before.  Perhaps you have a product that malfunctioned, or you wanted to order a product from a catalog.  Maybe you have received a call asking if you were happy with your current long distance plan.  Regardless of what your interaction entailed, one fact remains: you had [...]

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